When you sign up for Link to Life, we collect information such as your medical history, medications, allergies and a list of people (and their phone numbers) you want us to call in the case of an emergency. This allows us to complete a personalized "subscriber profile." |
As a Link to Life subscriber, you receive a lightweight, waterproof Help button. You can wear this device as a pendant or on a wristband. If you need help for any reason, just press the Help button. The button sends a signal to the base unit, which is attached to your phone line.
Within seconds, the signal reaches our Response Center. There, our trained operators are on hand to help you 24 hours a day, seven days a week.
Once you have pressed your help button, you can speak with the operator through the base unit. This allows for high-quality, hands-free, two-way communication. If you are unable to answer the phone, we will assume there is an emergency and get you help.
If you're having an emergency, the operator contacts the appropriate medical personnel and communicates the information included in your subscriber profile.
Next, the operator calls everyone you wanted to be notified, which may include your doctor, family members and friends.
After an emergency, we follow up to check on your status. If you're hospitalized, we can notify someone to stop the mail or feed your pet. We'll even place a "welcome home" call upon your return.
Social ReassuranceSM Services THE COMPANY THAT PROVIDES SOCIAL REASSURANCESM
Sometimes you might simply want to hear a live, friendly voice on the other end of the phone. Link to Life is pleased to offer Social ReassuranceSM Services . Our Customer Service staff can take the time to talk with you. We all feel lonely at times but whether you are feeling sad or scared, lonely or depressed, just push your Help button and one of our caring staff members will be speaking to you within seconds. We have no limit as to the amount of time we can spend on a call so it is important to remember that no matter what you need, Link to Life is here for you.
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